babeh Privacy Policy
This page describes what we collect when you use babeh and how we keep that data protected. Our approach centres on transparency—we explain every data category, how we process it, who may access it, and your rights to request, review, or delete your information. We do not sell your personal data to third parties, and we maintain standard security practices to protect your account details, transaction history, and identity documents.
When you register on babeh, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or engage with our sportsbook and games, we collect information necessary to verify your identity, process your payments, and comply with local regulations. Our servers may sit outside your jurisdiction, but all data transfers are encrypted, and we apply consistent privacy standards across all regions where babeh operates.
Your privacy rights on babeh include the ability to access your data, request corrections, and understand how we use your information. If you have questions about this policy or your data, contact our support team via the channels listed at the end of this page.
What we collect and how we use your information on babeh
We collect your personal data at several points on babeh. During account registration, we collect your full legal name, email address, phone number, and date of birth. Before your first deposit, we request identity verification—a government-issued ID (KTP, passport, or driver's licence) and proof of address (utility bill or bank statement). We also collect payment information: your chosen deposit method (DANA, e-wallet, mobile banking, local payment, online payment, or bank details for e-wallet, mobile banking, local payment, online payment), the amounts you deposit, and withdrawal requests.
We use this information to verify your identity according to Know Your Customer (KYC) standards, process your deposits and withdrawals, calculate your weekly cashback and tier status, and comply with anti-money-laundering and fraud-prevention regulations. We also use your contact details to send account notifications, promotional updates, and support responses. Your email and phone number may be used to recover your account if you lose access or forget your password.
On babeh, we also collect transaction data: every wager you place, the market type, odds, stake amount, outcome, and your balance updates. This information is recorded in your account transaction history and available for your review at any time. We use this data to settle your wagers fairly, calculate your cashback percentage, and provide customer support if you dispute a transaction or need historical clarification.
- Personal data
- Your name, email, phone, date of birth, and identity document information collected during KYC verification on babeh.
- Payment data
- Your deposit and withdrawal methods, payment provider details, and transaction amounts processed through babeh.
- Transaction data
- Every wager, bet amount, outcome, and balance change recorded on babeh. This data sits in your account history.
- Device data
- Your browser type, IP address, and access timestamps on babeh, used to detect fraud and ensure account security.
Third-party processors and data sharing on babeh
We share your data with third-party processors only when necessary. Payment processors—such as the banks and payment providers backing e-wallet, mobile banking, local payment, and online payment—receive your payment information to process deposits and withdrawals. These third parties operate under their own privacy policies and are contractually required to protect your data. We do not control their practices, but we select partners with strong security records.
Our babeh platform may use hosting providers and cloud services to store data and run our systems. These providers operate data centres that may be located outside Indonesia; however, we enforce data-protection agreements with all providers. We also share limited data with fraud-prevention and compliance services to detect suspicious activity and meet regulatory requirements in jurisdictions where babeh operates.
We do not sell, rent, or trade your personal data to marketing companies or data brokers. We do not share your transaction history with unrelated third parties. If you request account closure on babeh, we retain your data only as long as required by law for compliance and dispute resolution, then delete it securely.
We at babeh treat your privacy as a fundamental commitment. Every data-handling practice on our platform is designed to protect your information while ensuring we meet regulatory obligations in the jurisdictions where we operate.
Your rights, cookies, and data security on babeh
We at babeh provide you with rights to your personal data. You can request access to all information we hold about you on babeh—identity records, payment history, and transaction logs. You can also request corrections if any data is inaccurate, or request deletion of your data subject to legal retention requirements. To exercise these rights, contact our support team via email or live chat with proof of identity.
Our babeh platform uses cookies and similar technologies to improve your experience. We use functional cookies to keep you logged in, analytical cookies to understand how you navigate our platform, and preference cookies to remember your settings. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, though some babeh features may not work correctly without them.
We protect your data on babeh through encryption, secure password storage, and multi-factor authentication options. Our servers use industry-standard security protocols, and access to your personal data is restricted to babeh staff who need it for legitimate business purposes. We maintain regular security audits and incident response procedures. If we detect unauthorized access to babeh data, we notify affected users promptly and take corrective action.
- Data retention: We retain your identity documents and payment records for the duration of your babeh account plus a legal hold period. Transaction history remains available in your account indefinitely unless you request deletion.
- International transfers: Your data may be transferred to and stored on servers outside Indonesia. We enforce data-protection agreements with all international partners to maintain privacy standards equivalent to Indonesian law.
- Children's data: babeh is not available to users under the legal age in their jurisdiction. We do not knowingly collect data from children. If we discover a child's account, we close it immediately and delete associated data.
- Policy updates: We may update this privacy policy periodically. We notify you of material changes via email or account notification. Your continued use of babeh after such notification constitutes acceptance of the updated policy.
Contact us about your privacy on babeh
If you have questions about this privacy policy, your data on babeh, or wish to exercise your privacy rights, our support team is available via multiple channels. You can reach us through live chat on the babeh platform during business hours, or send an email to our support address with your query and account details. We aim to respond to privacy requests within business days.
Services on babeh are available only where local law permits. If you access babeh from a jurisdiction with specific data-protection regulations (such as GDPR in Europe), those regulations may override certain clauses in this policy. You are responsible for understanding the privacy laws applicable in your jurisdiction and how they interact with our policy.
This privacy policy applies to all babeh services—our website, mobile access, live-dealer games, sportsbook, slots, and esports markets. If you have concerns about data privacy practices on babeh that our support team cannot resolve, you may escalate your complaint through the dispute procedures outlined in our terms and conditions.